Terms of Service
Last updated: July 14, 2026
These Terms govern your use of SayStay, a guest-messaging and booking service operated by Spring Point CPA, doing business as Spring Point Hospitality Tech ("we," "us," "our"). By messaging a property through SayStay, you agree to these Terms.
The service.
SayStay lets you communicate with participating hotels and properties by text message, WhatsApp, and email to check availability, ask questions, and make bookings. When you message a property through SayStay, you are dealing with that property for your stay; SayStay provides the messaging platform that carries those communications.
Messaging terms.
By texting a property through SayStay, you consent to receive automated and manual messages related to your booking and stay. Message frequency varies based on your activity. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive messages is not a condition of any purchase.
Bookings and payments.
Booking details, rates, availability, and cancellation terms are set by the individual property. Any payment you make is for the booking you request. You are responsible for providing accurate information when you book.
Acceptable use.
You agree to use SayStay only for legitimate booking and guest-communication purposes, and not to send unlawful, abusive, or fraudulent messages, or to interfere with the operation of the service.
No warranty.
The service is provided "as is." While we work to keep it reliable, we do not guarantee that messages will always be delivered without delay or interruption, or that the assistant's responses will be error-free. Confirm important booking details directly with the property.
Limitation of liability.
To the fullest extent permitted by law, Spring Point CPA and its affiliates are not liable for indirect, incidental, or consequential damages arising from your use of the service.
Changes.
We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.
Contact.
Spring Point CPA (dba Spring Point Hospitality Tech), operator of SayStay — support@saystay.ai.