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SayStay pricing

Simple pricing built for independent hospitality.

One predictable subscription to support guest communication and direct reservations. Pricing scales primarily with room count—not as a percentage of the booking revenue your property earns.

No commissions. No hidden fees. One predictable monthly subscription.

Choose your fit

A plan for each stage of your property.

Core guest-communication and direct-booking functionality is included according to the existing plan structure, without OTA-style commissions.

Plan 1

Starter

Best for independent properties with 1–5 guest rooms.

Ideal for boutique guesthouses, villas, inns, and bed & breakfasts looking to automate guest communication and increase direct bookings while maintaining a personal touch.

$149/month
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Plan 2

Growth

Best for independent properties with 6–10 guest rooms.

Designed for growing hospitality businesses handling higher guest inquiry volumes while strengthening direct guest relationships.

$249/month
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Plan 3

Professional

Best for independent properties with 11–20 guest rooms.

Built for established hotels and boutique properties requiring scalable guest communication and centralized management.

$399/month
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Plan 4

Custom

Best for independent properties with more than 20 guest rooms.

We'll work with you to create a tailored solution that matches your property's size, operational requirements, and growth plans.

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Fully inclusive pricing

Every plan includes

All core platform capabilities are included in the published monthly price, with no hidden SayStay fees or usage-based platform charges.

  • WhatsApp guest communication
  • SMS guest communication
  • Email guest communication
  • Property knowledge configuration
  • Room and accommodation information
  • Availability assistance
  • Rate and policy responses
  • Direct-booking guidance
  • Reservation activity
  • Owner dashboard
  • Conversation review
  • Owner intervention
  • Property-information updates
  • Support access

A different economic model

Keep platform costs low as direct bookings grow.

OTA fees increase with every reservation. SayStay uses a monthly subscription within the selected plan, helping your platform cost stay low as direct bookings grow.

Say low cost. SayStay.

Variable cost

OTA model

  • Commission charged on each booking
  • Costs rise as booking revenue grows
  • More revenue leaves the property
  • The OTA owns much of the guest relationship
  • Less control over the booking journey

Monthly platform cost

SayStay model

  • Monthly subscription within the selected plan
  • Platform cost stays low as direct bookings grow
  • More revenue remains with the property
  • The property owns the direct guest relationship
  • Greater control over pricing, policies, promotions, and service

Payment-processing charges and other transaction costs may still apply. SayStay does not guarantee booking volume, savings, or revenue.

Validate before your first charge

14-Day Live Validation

Configure, test, and validate SayStay with real guest interactions before your first charge. You may cancel during the 14-day validation period without being billed.

Independent hospitality professional reviewing guest communication

A practical path to validation

  1. 1. Configure your property information and active channels.
  2. 2. Test Joy’s responses and booking scenarios.
  3. 3. Validate SayStay with real guest interactions for 14 days.

Pricing questions

Frequently asked questions

Does SayStay charge commission on reservations?

No. SayStay uses one predictable monthly subscription rather than charging an OTA-style commission on every reservation.

Are payment-processing fees included?

Payment-processing charges and other transaction costs may still apply separately from the SayStay platform subscription.

Can I test SayStay before going live?

Yes. The 14-Day Live Validation period lets you configure, test, and validate SayStay with real guest interactions before your first charge. You may cancel during the validation period without being billed.

Are WhatsApp, SMS, and email included?

SayStay supports guest communication through WhatsApp, SMS, and email. Channel setup may require the appropriate account, number, or sender configuration.

What happens if my property grows?

Contact the SayStay sales team to review the plan structure that best fits your property as its needs change.

Can I speak with someone before choosing a plan?

Yes. Email sales@saystay.ai with questions about plans, setup, or your property’s needs.

For pricing or plan questions, email sales@saystay.ai.

Choose a better way to grow direct bookings.